Construction Customer Relations Construction, Mining & Trades - Carrollton, TX at Geebo

Construction Customer Relations

1.
0 Carrollton, TX Carrollton, TX Full-time Full-time $50,000 - $60,000 a year $50,000 - $60,000 a year 19 hours ago 19 hours ago 19 hours ago Restoration XP, the Official Restoration Partner of the Dallas Mavericks is seeking motivated, responsible and Construction customer service for residential and commercial water, fire, mold emergency clean-up and restoration.
Our company has 65 employees and offices at a 100,000 sq ft facility in Carrolton, Tx.
We are looking for a candiate who has a strong construction background and can work with our clients needs during the construction process of their home or commercial property.
Duties - Communicate with customers via phone, email, and chat to provide assistance and resolve inquiries in the construction phase of their home - Conduct outbound calls to potential customers - Analyze customer needs and recommend appropriate construction needs - Provide exceptional customer service by addressing customer concerns and ensuring satisfaction - Maintain accurate records of customer interactions and transactions through data entry Qualifications - Excellent verbal and written communication skills - Previous experience in Construction customer service or a related field is a plus - Strong phone etiquette and active listening skills - Ability to analyze customer inquiries and provide appropriate solutions - Proficient in data entry and computer skills This position requires a motivated individual who is able to effectively communicate with customers, analyze their needs, and provide exceptional service.
Strong communication skills, both verbal and written, are essential for success in this role.
Previous construction experience in customer service or sales If you are a detail-oriented individual who enjoys interacting with customers and providing solutions to their inquiries, we encourage you to apply for this position.
Join our team of dedicated professionals who strive to deliver outstanding customer service every day, we are a high energy positive vibe company!.
Job Type:
Full-time Pay:
$50,000.
00 - $60,000.
00 per year
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
5 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Hybrid work Work Location:
Hybrid remote in Carrollton, TX 75006.
Estimated Salary: $20 to $28 per hour based on qualifications.

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