Genesys Engineer 5956

Company Name:
IMS - International Management Systems
Our non-profit client located in Southern California is looking for a Full Time Genesys Engineer for their facility located near Carrollton, TX. Candidate will need to have the following skills and experience:
Qualified candidate must have strong hands-on experience with the Genesys Framework (configuration, routing strategies, Infomart), outbound dialer, WFM, CTI.
Minimum 5 years of IT experience in system development.
Good analytical and problem solving skills.
Good verbal and written communications skills, with an ability to express complex technical concepts in terms less technical people can understand.
Experience in participating in requirements definition studies.
Ability to make recommendations for technical improvements of existing systems.
Utilize agile methodology throughout the project life cycle.
Good teamwork and interpersonal skills, ability to work well within a team environment.
Additional desirable skills (but not required) IWD, Hammer Testing, Genesys Universal Routing Server (URS)
Salary is $90-110K DOE, those authorized to work in the U.S. without sponsorship will be considered. Client is not able to sponsor at this time. If qualified and interested in this opportunity, please send current resume and salary history to JO#5956.

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